Frequently Asked Questions

Are these real? How do they last so long?

Yes! Preserved roses are real roses from Ecuadorian farms that undergo a special preservation process to extend their lifespan. This process involves first picking the roses at their peak freshness and then immersing them in a mixture of glycerin and other plant-based ingredients. This solution helps to maintain the roses' natural beauty and texture, while also preventing decay and discoloration. The preserved roses are then colored with non-toxic dyes to create a range of vibrant colors and finishes.

Do the roses really last a year?

These beautiful arrangements can last up to a year or even longer under ideal conditions, making them a long-lasting and thoughtful gift option. However, it's important to note that the lifespan of preserved roses can be affected by factors such as humidity, temperature, and exposure to light. That's why we take great care in selecting only the highest quality preserved roses and providing detailed care instructions to help you get the most out of your purchase. With proper care, our preserved rose arrangements are sure to impress and bring joy to your loved ones for months to come.

Do you include the receipt with the arrangement?

While we typically do not include receipts with our arrangements, we understand that receiving a receipt can be important for keeping track of your purchases. Therefore, we are more than happy to provide a receipt upon request. Please don't hesitate to let us know if you would like a receipt included with your preserved rose arrangement - we are always here to help and ensure your satisfaction with your purchase.

How do I care for my bouquet?

To ensure a long lasting arrangement, please handle it with care. Do not water your roses or remove them from their nested place. Never pull on the petals or place anything on top of your bouquet. Generally, they will last longer if they are kept in a dry, cool environment out of direct sunlight. Additionally, if they are exposed to high humidity or moisture, they may start to lose their color or texture more quickly.

Can I Take the Flowers Out of the Box?

To ensure the longest possible lifespan for your preserved roses, it's best to keep them in their original packaging or display them in a covered container to protect them from dust and humidity. If you remove preserved roses from the box, the delicate petals can be easily damaged and the arrangement may not look the same.

Do You Ship Overseas?

At this time, we regret to inform you that we do not offer overseas shipping for our preserved rose arrangements. We take great care in crafting each arrangement to ensure its beauty and quality, and we are concerned that the long shipping times and unpredictable conditions during transit could result in breakage or damage to these fragile items. However, we are continually evaluating our shipping policies and exploring new opportunities to expand our services in the future.

What do I do if my package arrives damaged?

We understand that accidents can happen during transit that are out of our control. Please be assured that if your bouquet of preserved roses arrives damaged, we will do everything we can to rectify the situation and ensure your complete satisfaction with your purchase. Our team is dedicated to providing the highest quality products and customer service, and we are always available to address any questions or concerns you may have about your order

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